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A better way to manage and syndicate your eCommerce and GDSN data.
HD Supply has partnered with Syndigo to enhance our marketing data collection and the customer shopping experience. Through Syndigo, HD Supply will be capturing and maintaining Global Data Standardization Network (GDSN) data, material updates, and digital assets. Through these enhancements, it allows our vendors a simplified item set up and ongoing maintenance, as well as one database to store data to span across all retailers and customers.
By capturing GDSN data, we will be able to optimize our warehouses throughout the HD Supply network and overall logistics structure. Vendors will have access to multiple trainings and support to help accomplish this partnership. HD Supply wants to thank you all in advance for your cooperation and we look forward to driving data and supply chain efficiency with you through Syndigo.
REVIEW ONBOARDING PLAYLIST
ONBOARDING AND ACCOUNT SETUP CALL
ENTER DATA AND SUBMIT ITEMS
Understand the different ways to find answers to your questions and learn about the multitude of functions within the CXH platform. Look out for the Answer Bot throughout the platform!
Frequently Asked Questions for HD Supply Vendors
Helpful information about HD Supply’s Item Setup Process flow
Important HD Supply information for non-stock item setup
Find out what GDSN is and how it works
How to get started with the Global Data Synchronization Network
Common issues when using another GDSN provider
Three things that make up a GLN
Making the switch is as easy as these four steps
Find out what you need to send GDSN information
How to resolve common issues within CXH
Follow these steps to help identify errors with your created content
It’s in the cloud! Make your internal workflows so much easier with unlimited users and custom permissions. No more siloed information!
The Syndigo platform allows you the flexibility to load data directly into the application, thorough smart spreadsheets, or import feeds from your system to ours.
Take control of your product images, detailed shots, videos, planograms, and more. Whatever the format or size, our digital asset transformation tools are a game changer.
Simplify the management and maintenance of your data with one single location for all of your product content.
Our integrated Data Quality Engine performs thousands of validations to ensure both completeness and accuracy of your data.
Let us help you get the most from your product content. Syndigo offers self-paced learning, hosted training webinars, and in-person workshops.
HD Supply will submit your Vendor ID to Syndigo and a Syndigo onboarding specialist will contact you. Activating your Syndigo account requires a completed DocuSign agreeing to Syndigo’s terms and conditions. Once the DocuSign is returned to Syndigo, the onboarding team will create your account and username(s).
Once your account is active and you have login information, you should begin to add your product data into the CXH Platform as soon as your merchant requests the product. You will publish your marketing data first and then your GDSN data (if applicable) following. For further details please review the item set up guides.
Two possibilities:
1. Your item(s) is not passing HD Supply specific GDSN validations.
2. Please confirm that your Top Level GTIN attribute is correct inside of Syndigo on your HD Supply Stock Item Requirement Set.
Images must meet a 1000-pixel minimum size requirement before they can be published to HD Supply.
You must first acquire a GS1 company prefix, a unique identification number issued to your company—and it is part of every barcode and identification number you create. If your company already has barcoded items, you most likely already have a GS1 Company Prefix and a Global Location Number (GLN). You can register that GLN with any Certified GDSN Data Pool to start the process of sending your GDSN Data.
Vendors that use Syndigo as their GDSN provider will be able to view and setup both their marketing and GDSN data within the CXH Platform. If your company is using another GDSN provider, you will not be able to access your GDSN data within the CXH platform.
All vendors have access to the Assets tab in the CXH Platform. Vendors can upload an unlimited number of images/digital assets and attach those assets to the appropriate products.
Yes! Vendors can now attach the same digital asset (i.e. User Manual, Installation Guide, etc.) to multiple products
Interested in publishing your product data to HD Supply and other vendors?
Fill out the form below and our team will be in touch shortly.
Syndigo is the global leader for validated core and enhanced digital product content including deep nutritional data, and GDSN data across the largest network of 1,750+ retailers, distributors and trading partners, including over 14,000+ manufacturers and suppliers.
