Syndigo Training
Workshops
These workshops are designed to complement your recent Onboarding experience and provide additional live training experience to help you as you get started in the CXH platform. We hope you’ll come “off mute” and ask questions – don’t be shy!
Need Help Now?
Are you syndicating Brand Created Content to Lowe’s or HD Supply? Looking for training now? No need to wait! Call us at 855-796-3446, or email our support team, and select option one to speak to a real person!
HOURS
7am – 6pm CST, Monday – Friday
CALL US
Call us at 855-SYNDIGO
EMAIL US
Click here to submit questions
Syndigo Verified Core Content Workshop
In this introductory group workshop we will cover all of the basic functionality of the CXH Marketplace, viewing your Syndigo Verified Content, how to export digital assets and space management templates.
- Who is part of the grocery panel
- How to view and download your Created Content
- Adding additional content for other core recipients
IMPORTANT! Are you syndicating content to an Integrated recipient like Lowe’s or HD Supply? This is NOT the training for YOU! This training is for CXH Marketplace and Syndigo Verified Core Content to the grocery panel and CPG Network. This training will NOT cover Integrated recipients or populating requirement sets inside the CXH Product Index Page.
Brand Created Core Content Workshop
In this introductory group workshop we will cover all of the basic functionality of collecting, managing and syndicating your Brand Created Core Content. Examples of topics we will cover:
- Navigating your Product Index Page
- Linking products to a recipient, and populating requirement sets
- Filling out and syndicating your content to integrated recipients
IMPORTANT! This training is for syndicating Brand Created Core Content from CXH to Integrated recipients. If you are sending physical content or submitting digital content this training is NOT for you! Please choose the Created Core Content workshop.
Enhanced Content Workshop
In this brief introduction to Enhanced Content, we will cover all of the basic knowledge you will need to manage, edit and publish your Enhanced Content to retail product pages. Examples of topics we will cover:
- What is Enhanced Content?
- How to build and manage widgets
- How to map your content to retail product pages
Managing GDSN Data in Syndigo
In this introductory group workshop we will cover all of the basic functionality of managing and syndicating your GDSN content from the CXH Platform. Examples of topics we will cover:
- Linking products to a GDSN recipient
- Managing packaging hierarchies
- Tracking your publications
GDSN Working Session
An interactive training that functions as a live troubleshooting & Q&A session for source GDSN users.
Analytics & Reporting Workshops
From the options below please choose the Analytics & Reporting Workshop that best fits your needs:
Navigation and Report Builder
In this introduction to Analytics & Reporting in CXH, we will cover all of the basics on Navigation and the Report Builder. You will:
- Learn how to navigate the CXH product index and reports
- Manage and organize your products using Product Sets
- Tour the Report Builder so you can create custom reports
Content Health Reporting
In this introduction to Analytics & Reporting in CXH, we will cover all of the basics on Content Health Reporting. You will:
- Learn the three Content Health Report Types: Compare With Live, Content Health Summary, Content Integrity Report
- Export Content Health Summaries for a better understanding of your product level content health
- Discover Content Health Templates and how you can create your own custom template
IMPORTANT! This is NOT Enhanced Content Reporting. This is Analytics Reporting.
Canned Analytics Reports
In this introduction to Analytics & Reporting in CXH, we will cover all of the basics on Content Health Reporting. You will:
- Tour the different canned report type that may be a part of your Content Analytics capabilities
- Learn the purpose of each report, their power, and the benefits you gain from gathering these metrics
- Understand how to navigate these reports to achieve your analytics goals
Report Types include: Buy Box, Price, Digital Shelf Reporting, Out of Stock, Ratings. Add on reports you may have included: Authorized Reseller, Variant Audit Report, Reviews, Promotions.
New Year, New Look!
Join us for a live tour as we reveal our new User Experience, designed to standardize navigation and page design across the modernized Syndigo platform while staying true to overall user journeys that are familiar today.
In each tour, we’ll cover:
- Why the update, why now?
- Tour of the Syndigo User Experience improvements
- Step-by-step walkthrough of the new look and feel
- What’s Next: Important dates and what to expect
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